Delivery Information

DElivery

Next Day Delivery - orders over £100 (excluding VAT and delivery)

If your order is placed before 3pm Monday to Friday (excluding bank holidays) and your items are in stock, we will despatch your order that day for Next Day Delivery.

Next Day Delivery - orders under £100

The charge for next day delivery for orders under £100 is £10. Orders must be placed Monday to Friday (excluding Bank Holidays) before the 3pm cut off and the items must be in stock. If the item is not in stock we will delivery it on a next day service as soon as it arrives at our warehouse.

International Deliveries

Please call us on +44 (0) 1932 355 221 if you require an item to be shipped internationally. 

Important information and exclusions:

An additional charge may apply to areas outside UK Mainland. These areas include the Scottish Highlands and Islands, Northern & Southern Ireland, Channel Islands and the Isle of Man.   We will review your order and contact you if this is the case.

Deliveries are normally made by TNT between the hours of 9am to 5pm Monday to Friday (Except Bank or National Holidays). All deliveries require a signature to confirm receipt.  If there is nobody present on delivery, a calling card will be left with contact and re-delivery instructions. Any charges incurred for failed delivery, return or re-delivery are the responsibility of the purchaser.

If an item is out of stock and unlikely to be available within an acceptable period of time we will contact you so that you may amend or cancel your order with us. We will not send out part orders without your agreement.

Claims for damages, errors or incorrect quantities must be reported within 72 hours.  Claims for damages and or shortages made after 72 hours of your delivery arriving may be refused.